Negotiate Anything: Secrets to make businesses treat you fairly. And for businesses ... How to pull ahead of the competition through excellent customer service. Review

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Negotiate Anything: Secrets to make businesses treat you fairly. And for businesses ... How to pull ahead of the competition through excellent customer service. ReviewNegotiate Anything does exactly what it claims -- helps you get what you deserve. This easy-to-read, fun book has valuable insights for consumers and companies alike.
For example, I recently had a major, seemingly intractable problem with a national company. Usually, my frequent calling to customer service would have produced very little, except for more headaches. I had just finished reading the book, though, and was able to put new skills to work - eventually leading to my working directly with the company's VP of Sales to solve my problem. I was even given access to the company's shipping accounts and assigned a personal "investor representative" to ensure I was satisfied. The insights gained from reading this book saved me hundreds of dollars and, most importantly, helped me solve a huge problem. And with all the book's humorous anecdotes and light-hearted illustrations, you really don't realize all that you'll learn -- or how much it *will* help you deal effectively with companies and institutions.Negotiate Anything: Secrets to make businesses treat you fairly. And for businesses ... How to pull ahead of the competition through excellent customer service. Overview

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