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Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead. ReviewThis is a great book for new professionals and ANYONE who wants to improve how they communicate. Studies show "emotional intelligence," including communication, is more and more important for career success. (I've written several stories about the topic.) In easy-to-follow case studies, the author describes various (often tricky) scenarios and outlines exactly how to respond in each situation.As a bonus, the book includes details about how to sell yourself. I loved the section, "Different Person, Different Pitch," where Glickman outlines how important it is to identify which of your stories will resonate with your audience members. She explains, "Just as you probably have multiple online profiles -- Facebook, Linkedin, Twitter -- you should also understand that different situations warrant different pitches of stories." She walks you through how to focus on determining what elements of your story to develop and use later.
To top it off, there's a "cheat sheet" section at the end, outlining advice from each of the sections and reminding the reader of the salient points in each chapter. What a great resource for anyone reading the book and a way to be sure it's easy to implement!
I highly recommend picking up a copy of "Great on the Job." No doubt, you'll learn something new or think about communication differently when you are done.Great on the Job: What to Say, How to Say It. The Secrets of Getting Ahead. Overview
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